TERMS & CONDITIONS
1. BINDING EFFECT. This is a binding agreement between you and
Acen Utilities LTD Trading as renewableenergymarketing.net or
remwaste.com or remskiphire.com (“us”, “we”, “Company”). By
using the Internet site located at renewableenergymarketing.net or
remwaste.com or remskiphire.com (the “Site”), you agree to abide
by these Terms of Use. If at any time you find these Terms of Use
unacceptable, you must immediately leave the Site and cease all
use of it.
A) We are a waste management company which provides a
solution supported by our network of depots across the UK, we are
able to provide a skip service in any area in the UK.
2. PRIVACY POLICY. We respect your privacy and permit you to
control the treatment of your personal information. A complete
statement of our current privacy policy can be found by clicking
here. Our privacy policy is expressly incorporated into this
Agreement by this reference.
3. GOVERNING LAW. These Terms of Use shall be construed in
accordance with and governed by the laws of England and
the United Kingdom, without reference to rules regarding conflicts
of law. This Site is intended for use by individualsbased in the
United Kingdom.
4. MINIMUM AGE. You must be at least 18 years old to access and
participate on this site. You guarantee and warrant you
are at least 18 years old and are able to enter into this Agreement
from a legal perspective.

5. EBOOK SIGNUPS AND MAILINGS. You have the option, but not
obligation, to sign up and receive a free eBook from us. Should you
do so, you are agreeing to receive further emailings from us of a
commercial nature.
6. EMAIL COMMUNICATIONS. When you contact us, you
expressly consent and agree to receive email or SMS responses
from us.

These email or SMS communications may be commercial or non-
commercial in nature. Non-commercial emails or SMS may include,

but are not limited to, administrative issues and announcements of
changes to these Terms, the Privacy Policy or other site
documentation.
7. USE OF SOFTWARE. Company may make certain software
available to you from the Site. If you download software from
the Site, the software, including all files and images contained in or
generated by the software, and accompanying data (collectively,
“Software”) are deemed to be licensed to you by Company, for
your personal, noncommercial, home use only. Company does not
transfer either the title or the intellectual property rights to the
Software, and Company retains full and complete title to the
Software as well as all intellectual property rights therein. You may
not sell, redistribute, or reproduce the Software, nor may you
decompile, reverse-engineer, disassemble, or otherwise convert
the Software to a human-perceivable form. All trademarks and
logos are owned by Company or its licensors and you may not
copy or use them in any manner.
8. USER CONTENT. By posting, downloading, displaying,
performing, transmitting, or otherwise distributing information or
other content (“User Content”) to the site, you are granting
Company, its affiliates, officers, directors, employees, consultants,
agents, and representatives a permanent, non-exclusive license to
use User Content in connection with the operation of the Internet
businesses of Company, its affiliates, officers, directors,
employees, consultants, agents, and representatives, including
without limitation, a right to copy, distribute, transmit, publicly
display, publicly perform, reproduce, edit, translate, and reformat

User Content. You will not be compensated for any User Content.
You agree that Company may publish or otherwise disclose your
name in connection with your User Content. By posting User
Content on the site, you warrant and represent that you own the
rights to the User Content or are otherwise authorized to post,
distribute, display, perform, transmit, or otherwise distribute User
Content.
9. COMPLIANCE WITH INTELLECTUAL PROPERTY LAWS. When
accessing the site, you agree to respect the intellectual property
rights of others. Your use of the site is at all times governed by and
subject to laws regarding copyright ownership and use of
intellectual property. You agree not to upload, download, display,
perform, transmit, or otherwise distribute any information or
content (collectively, “Content”) in violation of any third party’s
copyrights, trademarks, or other intellectual property or proprietary
rights. You agree to abide by laws regarding copyright ownership
and use of intellectual property, and you shall be solely responsible
for any violations of any relevant laws and for any infringements
of third party rights caused by any Content you provide or transmit,
or that is provided or transmitted using your User ID. The burden of
proving that any Content does not violate any laws or third party
rights rests solely with you. All Digital Millennium Copyright Act
matters are processed pursuant to our DMCA Policy, which you
may access via the DMCA link at the bottom of the page.
10. INAPPROPRIATE CONTENT. You agree not to upload,
ownload, display, perform, transmit, or otherwise distribute any
Content that (a) is libelous, defamatory, obscene, pornographic,
abusive, or threatening; (b) advocates or encourages conduct that
could constitute a criminal offense, give rise to civil liability, or
otherwise violate any applicable local, state, national, or foreign law
or regulation; (c) advertises or otherwise solicits funds or is a
solicitation for goods or services; or (d) provides medical advice to
other users. Company reserves the right to terminate your receipt,
transmission, or other distribution of any such material using the
site, and, if applicable, to delete any such material from its servers.
Company intends to cooperate fully with any law enforcement
officials or agencies in the investigation of any violation of these
Terms or of any applicable laws.

11. COMPLIANCE WITH INTELLECTUAL PROPERTY LAWS. When
accessing the Site, you agree to obey the law and to respect the
intellectual property rights of others. Your use of the Site is at all
times governed by and subject to laws regarding copyright
ownership and use of intellectual property. You agree not to
upload, download, display, perform, transmit, or otherwise
distribute any information or content (collectively, “Content”) in
violation of any third party’s copyrights, trademarks, or other
intellectual property or proprietary rights. You agree to abide by
laws regarding copyright ownership and use of intellectual
property, and you shall be solely responsible for any violations of
any relevant laws and for any infringements of third party rights
caused by any Content you provide or transmit, or that is provided
or transmitted using your account. The burden of proving that any
Content does not violate any laws or third party rights rests solely
with you.
12. NO WARRANTIES. WE HEREBY DISCLAIM ALL WARRANTIES.
WE ARE MAKING THE SITE AVAILABLE “AS IS” WITHOUT
WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY
AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO
USE, THE SITE OR THE SERVICE. TO THE MAXIMUM EXTENT
PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ANY AND ALL
WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
OR NONINFRINGEMENT. WE DO NOT WARRANT THAT THE
SITE OR THE SERVICE WILL MEET YOUR REQUIREMENTS OR
THAT THE OPERATION OF THE SITE OR THE SERVICE WILL
BE UNINTERRUPTED OR ERROR-FREE.
13. LIMITED LIABILITY. OUR LIABILITY TO YOU IS LIMITED. TO
THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT
SHALL WE BE LIABLE FOR DAMAGES OF ANY KIND
(INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA,
REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES)
ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE
SITE OR ANY OTHER MATERIALS OR SERVICES PROVIDED

TO YOU BY US. This limitation shall apply regardless of whether
the damages arise out of breach of contract, tort, or any other legal
theory or form of action.
14. AFFILIATED SITES. We have no control over and no liability for
any third party websites or materials. We work with a number of
partners whose Internet sites may be linked with the Site. Because
we have no control over the content and performance of these
artner and affiliate sites, we make no guarantees about the
accuracy, currency, content, or quality of the information provided
by such sites, and we assume no responsibility for unintended,
objectionable, inaccurate, misleading, or unlawful content that may
reside on those sites. Similarly, from time to time in connection with
your use of the Site, you may have access to content items
including, but not limited to, websites) that are owned by third
parties. You acknowledge and agree that we make no guarantees
about, and assumes no responsibility for, the accuracy, currency,
content, or quality of this third party content, and that, unless
xpressly provided otherwise, these Terms of Use shall govern your
use of any and all third party content.
15. PROHIBITED USES. We impose certain restrictions on your
permissible use of the Site. You are prohibited from violating or
attempting to violate any security features of the Site, including,
without limitation, (a) accessing content or data not intended for
you, or logging onto a server or account that you are not
authorized to access; (b) attempting to probe, scan, or test the
vulnerability of the Site, or any associated system or network, or to
breach security or authentication measures without proper
authorization; (c) interfering or attempting to interfere with service
to any user, host, or network, including, without limitation, by
means of submitting a virus to the Site, overloading, “flooding,”
“spamming,” “mail bombing,” “crashing” or instituting a “DDOS”
attack on the Site; (d) using the Site to send unsolicited e-mail,
including, without limitation, promotions, or advertisements for
products or services; (e) forging any TCP/IP packet header or any
part of the header information in any e-mail or in any posting using
the Site; or (f) attempting to modify, reverse-engineer, decompile,
disassemble, or otherwise reduce or attempt to reduce to a
human-perceivable form any of the source code used by us in

providing the Site. Any violation of system or network security may
subject you to civil and/ or criminal liability.
16. INDEMNITY. You agree to indemnify us for certain of your acts
and omissions. You agree to indemnify, defend, and hold harmless
Company, its affiliates, officers, directors, employees, consultants,
agents, and representatives from any and all third party claims,
losses, liability, damages, and/or costs (including reasonable
attorney fees and costs) arising from your access to or use of the
Site, your violation of these Terms of Use, or your infringement, or
infringement by any other user of your account, of any intellectual
property or other right of any person or entity. We will notify you
promptly of any such claim, loss, liability, or demand, and will
provide you with reasonable assistance, at your expense, in
defending any such claim, loss, liability, damage, or cost.
17. COPYRIGHT. All contents of Site or Service are: Copyright ©
2020 renewableenergymarketing.net.
18. SEVERABILITY; WAIVER. If, for whatever reason, a court of
competent jurisdiction finds any term or condition in these
Terms of Use to be unenforceable, all other terms and conditions
will remain unaffected and in full force and effect. No waiver of any
breach of any provision of these Terms of Use shall constitute a
waiver of any prior, concurrent, or subsequent breach of the same
or any other provisions hereof, and no waiver shall be effective
unless made in writing and signed by an authorized representative
of the waiving party.
19. NO LICENSE. Nothing contained on the Site should be
understood as granting you a license to use any of the
trademarks, service marks, or logos owned by us or by any third
party.
20. AMENDMENTS. Company reserves the right to amend these
Terms. Should Company seek to make such an amendment,
which we determine is material in our sole discretion
21. CURRENCIES. All our prices and charges are in British Pounds
Sterling (GBP)

22. REFUND POLICY Under our refund policy, your refund can take
up to 5 working days (120 working hours) to reflect in your bank
account.
23. CANCELATION POLICY Under our cancelation policy, there will
only be a full refund issued if the notice of cancelation has been
given to us in writing (email customerservice@remwaste.com) for 3
or more clear working days (72 working hours) from the agreed
delivery date. If it is any less than 3 clear working days (72 working
hours) we reserve the right to charge a 25% cancelation fee which
is to the value of the order.
24. WASTED JOURNEY COSTS
We reserve the right to charge a waste journey cost to the
customer if we have tried all reasonable ways to deliver a skip or
grab to a site and could not. We cannot be responsible for
situations out of our control or 3rd parties that stop us from
delivering. It is your responsibility to prepare the site for delivery.
Wasted journey costs are charged at 25% of the total transaction.

25. RECURRING TRANSACTIONS
Continuous Card Payments needs to be agreed and set up a
month in advance for all skip hire monthly packages
A total of 15% will be charged if a package is cancelled while still
in contract. Upon hiring a roll on roll off, customers will be charged
a minimum of 3 tonne + transport. Upon the collection customers
will be for any extra tonnage over and above the first initial 3 tonne,
once the skip is weighed. This is going to be taken as a recurring
payment for any extra tonnage or exchanges of a roll on roll off.
The recurring payment is going to be taken on the day the
customer calls for a delivery or an exchange. Customer will be fully
informed of the recurring payments from the date of the first
payment for the delivery.
26. WASTE TYPES
We do not accept certain materials in our skips, if you are unsure of
these materials speak to our team and they will guide you or you
can see sample list here (this list is not an exhaustive list)

Plasterboard is accepted only 10% without a charge, anything over
will be charged accordingly. All plasterboard items needs to be
bagged and put on the top of the skip. Check confirmation emails
to find items that are not accepted in the skips. By providing my
credit, or debit card or bank account information (“Payment
Method”), I AGREE that I have read and understand this Automatic
Recurring Payment Agreement. In addition, I authorise
renewableenergymarketing.net, remwaste.com or remskiphire.com
to charge the full amount required by the amount invoiced as per
skip deliveries or exchanges as described above to the specified
Payment Method; and I authorise the financial institution for the
Payment Method, specified above to charge or debit my account
and remit payment for my service to
renewableenergymarketing.net, remwaste.com or remskiphire.com
This authority will remain in effect until I give notification, as
required under this Agreement, to terminate this authorisation.
27.DISCLAIMER
Lorry Related :The lorry which will be delivering your skip would be
an 18 tonne. Similar to light bin lorry. You need to disclose on
booking any reason why the lorry would not be able to delivery due
to low bridges, weight restrictions, narrow roads or any other
reasons you are aware of. Grab Lorry service: The grab lorry can
reach to a maximum of 8 meters, you need to disclose on booking
any reason why the grab lorry would not be able to collect the
waste. Site Contact: Please make sure the site contact you have
provided is available if they are needed to accept the delivery on
the day to avoid a wasted journey cost.Waste Type: We are a non
hazardous company so we are not able to accept any hazardous
waste in our skips. On ordering you will have been emailed a
confirmation of your order, inside that email is a link to a copy of
the some of the wastes we do not accept, this is not a complete
and extensive list, please check that email if you haven’t recieved
that email you must immediately call us to arrange us to resend it.
Orders: Once we have placed the order we can not accept any
amendments to orders due to the volume of orders which we are
booking, routes being planned and lost of slots for other
customers. Collection: All skips will be automatically collected
when the hire period is over, unless stated when booking. For ad
hoc collections it will be up to 5 working days. ETA (Estimated Time

of Arrival): Unfortunately we are not able to give ETAs due to the
volume of orders which we are booking. Skip deliveries are within
an all day time slot. You can request an AM or PM time slot but it
will not be guaranteed Waste Transfer Notes: If you need a waste
transfer note please request this during booking, we cannot track
waste streams or provide waste transfer notes after booking.

Postal Address:
Acen Utilities LTD Trading As REM Waste
Third Floor
207 regents street
London
W1B 3HH
Company Reg No. 06565110
Tel: 0800 808 5475
Email: Hire@RenewableEnergyMarketing.net